Fair warning: this page is wicked long for a site that mostly just wants to say hi. But we have to cover all the bases, so here they are, every last one.
Last updated: November 10, 2026
Who we are
This website is nosmh.com. It is owned and run by NOSMH, LLC, a marketing and technology business.
Our mailing address, as shown in the site footer, is PO 1097 Sabattus, Maine 04280, USA.
You can reach us at info@nosmh.com or 207-419-8326.
What personal data we collect and why we collect it
Personal data means information that can identify you, or that relates to you, such as your name, email address, phone number, or business details.
We collect only what we need to answer your questions, do work you ask us to do, keep the site safe, and understand how the site is used. We do not ask ordinary visitors to create an account.
The main ways we get information are:
- The forms you submit on this site.
- Comments you leave on posts.
- Automatic technical data, such as your IP address (a number that can identify your internet connection) and information about your browser (the app you use to view websites). This can come from security tools and from analytics (tools that measure how the site is used), as explained below.
- Emails or calls you send us yourself.
Comments
Some posts on this site allow comments. If you leave a comment, we collect what you type in the comment form: your comment, your name, your email address, and your website address if you choose to add one. Your email address is not shown publicly with the comment.
WordPress (the free software this site is built on) also records your IP address and information about your browser. This helps us spot spam (junk or abusive messages).
Comments are checked by Akismet (a spam-filtering service from Automattic, the company behind WordPress.com). Akismet may receive your comment, name, email address, IP address, and browser information. You can read how Akismet handles data at https://akismet.com/privacy/
Approved comments stay on the site, visible to the public, until we or you ask for them to be removed.
Contact forms
We use WPForms Lite (a form add-on for WordPress) for the forms on this site. When you submit a form, we use the information to reply to you and, if you ask us to, to talk about or begin work for your business. We do not use form messages to send marketing to a list of strangers.
Form messages are sent to us by email with WP Mail SMTP (a tool that sends those form emails through an email delivery service).
The “Request for More Info” form, which appears on the Services page and on the Let’s Talk Shop. Your Shop. page, asks for:
- Business name (required)
- Primary business address (required)
- Contact first and last name (required)
- Contact email address (required)
- Contact phone number (optional)
- Whether you have already spoken with us, and if so whether that was by email or phone (optional)
- Which services you are interested in (optional)
When you submit a form, Google reCAPTCHA (a check that helps tell a person from an automated bot) may collect information about your device and how you use the page. Google’s privacy policy is at https://policies.google.com/privacy
Form messages may also be checked for spam by Akismet.
We keep form messages in our email for 90 days.
Cookies
Cookies are small files a website saves in your browser. Some cookies are needed for the site to work. Others help us understand how the site is used or measure advertising, and those are used only if you allow them.
When you first visit, a cookie banner from CookieYes (the cookie-notice tool on this site) appears. It works with WP Consent API (a small WordPress add-on that helps other tools follow your cookie choices). You can choose Accept All, Reject All, or Customize. The categories you can turn on or off are Functional, Analytics, Performance, and Advertisement. Necessary cookies stay on because they are needed for basic features, such as remembering your cookie choice.
Your choice is remembered in your browser for 365 days. You can change it later with the consent button on the page (it is labeled Consent Preferences).
If you log in to the site (for example, to manage it), WordPress may set cookies to keep you logged in. Ordinary visitors who only read pages, fill out a form, or leave a comment do not get those login cookies.
Embedded content from other websites
Some pages show posts from our own accounts on other sites. That content can behave like a visit to those other sites. Those companies may collect data about you, set their own cookies, or notice that you viewed or clicked the content, especially if you are logged in to their service.
The home page includes an Instagram feed built with Smash Balloon Instagram Feed (an add-on that displays Instagram posts). Images in that feed can load from Instagram and Meta (the company that owns Instagram and Facebook) servers, such as cdninstagram.com. Some images may also be stored as copies on this website.
The home page and The News page include an X feed built with Smash Balloon Custom Twitter Feeds (an add-on that displays posts from X, the service formerly called Twitter). That feed can show our posts and load images from X, including from pbs.twimg.com.
We also link to our accounts on X, Instagram, Facebook, Threads, YouTube, Substack, and Reddit. If you follow one of those links, the other site’s own privacy policy applies.
Analytics
We use Site Kit by Google (a WordPress add-on that connects this site to Google’s tools) so we can see how the site is used and whether our advertising is working. The public pages load Google tags, including a Google tag (a piece of Google measurement code), Google Tag Manager (a tool that can load other Google tags), and a Google Ads tag (used to measure advertising).
If you allow Analytics or Advertisement cookies, these tools may collect your IP address, browser and device information, the pages you visit, and how you arrived at the site. Google may set its own cookies. Google’s privacy policy is at https://policies.google.com/privacy
Site Kit also connects Google Analytics (Google’s traffic-measurement tool) and Google Search Console (Google’s tool for seeing how the site shows up in Google search).
Who we share your data with
We share personal data only with the services that help us run this site and reply to you, and only as needed for those jobs. We do not hand your information to other companies so they can market their own products to you, except as described here if you allow advertising cookies.
Those services include:
- Google, for measurement, advertising tags, and form spam checks (reCAPTCHA), as described above.
- Instagram and Meta, when the Instagram feed loads posts or images.
- X, when the X feed loads posts or images.
- Akismet / Automattic, for spam checks, as described above.
- The email delivery service used by WP Mail SMTP.
- Our hosting provider.
- Wordfence (a security add-on that helps protect the site and logins). Wordfence logs IP addresses of visitors and login attempts.
If we are required by law to share information, or if we must share it to protect the site or someone’s safety, we may do so.
How long we retain your data
We keep personal data only as long as we need it for the reasons in this policy, unless a longer period is required by law.
- Cookie choices in your browser: 365 days, or until you change or clear them.
- Form messages: kept for 90 days.
- Comments: kept until removed.
- Analytics and advertising measurement data: kept for 90 days.
- Wordfence security logs: kept for 90 days.
- Backups: We use All-in-One WP Migration (a backup tool) to make copies of the site once a week. A backup can include form messages, comments, and other content that was on the site at the time. We keep backups for 90 days.
How we protect your data
This site is served over HTTPS, which is a secure connection that helps protect data in transit between your browser and the site. We use Wordfence to help protect the site and logins, and we keep backups as described above.
No website can promise complete security, but we take reasonable steps to keep the information we hold from being lost, misused, or accessed by people who should not have it.
What rights you have over your data
You can ask us to tell you what personal data we have about you, to correct it, to delete it, or to opt out of certain uses. This includes requests under US state privacy laws and under GDPR-style rules (GDPR is Europe’s main privacy law) if those laws apply to you.
To make a request, email info@nosmh.com, call 207-419-8326, or write to us at PO 1097 Sabattus, Maine 04280, USA. We may need to confirm it is you before we act. We may keep some information if the law requires it, or if we need it to keep the site secure or to settle a dispute.
You can also change or withdraw your cookie choices at any time with the Consent Preferences button on the site.
Where your data is sent
NOSMH, LLC is based in the United States. Some of the companies named in this policy, including Google, Meta, X, and Automattic, may process data in the United States or in other countries.
Our hosting company stores this website on its servers, which may be in the United States or other countries.
We do not sell your personal information
We do not sell your personal information. We also do not share it with other companies so they can market their own products to you, except as described in this policy if you allow Advertisement cookies.
Children
This site is not meant for children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child under 13 has sent us personal data, please contact us and we will delete it.
Changes to this policy
If we change this policy, we will update the date at the top and post the new version on this page. Please check this page from time to time so you know how we handle personal data.
Contact information
For questions about this policy, or to ask about your personal data, contact NOSMH, LLC:
- Email: info@nosmh.com
- Phone: 207-419-8326
- Mail: PO 1097 Sabattus, Maine 04280, USA